{"url":"plus/help-center/articles/ongeval-and-schade","pageId":"plus_helpcenter_article_170","template":"/libraries/sixt/sitegen-plugin-helpcenter/src/templates/HelpCenterArticleTemplate/HelpCenterArticleTemplate.tsx","data":{"pageSpecificConfiguration":{"hydra":{"acceptLanguage":["nl-BE","nl","en"],"countryAlpha2":"BE","countryAlpha3":"BEL","defaultCurrency":"EUR","domainCurrency":"EUR","langAlpha2":"nl","langAlpha3":"nld","formats":{"time":"HH:mm","decimalSeperator":",","date":"DD.MM.YYYY","nameDate":"DD. MMM","measureOfLength":"km","hour12Format":false,"isFirstDaySunday":false},"homePageUrl":"/plus/","pageHyphenLocale":"nl-BE","pageLocale":"nl_BE","tenantId":"6","userCentricsId":"LHOLXat-d","pageId":"plus_helpcenter_article_170","hydraTranslations":{"Back":"Achterzijde","CarouselControls":"Slide bediening","CarouselNextSlide":"Volgende slide","CarouselPause":"Pause carrousel","CarouselPlay":"Start carrousel","CarouselPrevSlide":"Vorige slide","Close":"Afsluiten","getCarouselIndicatorButton":"Ga naar pagina {{_1_}} van {{_2_}}"}},"chatbot":{"cognigyConfigUrl":{"stage":"https://endpoint-sixt.cognigy.cloud/527a4c0dde1ba4c74203acee7fb9b63ef40e48ce1c4af6c3749cfb019db3dfb6","prod":"https://endpoint-sixt.cognigy.cloud/7ce48f58f1c4b1e955e2727f68458d33073c660895f6d17a0913a969186e7885"},"alwaysShowChatbot":true},"customersettings":{"corporateLink":"https://corporate.sixt.com/nl-nl/","corporateSignUpLink":"https://www.sixt.nl/business/","privacyLink":"/privacy-policy/","tcLink":"/algemene-huurvoorwaarden/","accountBasePath":"/account","bookingProfileLink":"/account/#/profiles","listBookingsLink":"/account/#/bookings","loyaltyDetailsLink":"/account/#/loyalty-details","manageMyBookingLink":"/account/#/manage-my-booking-info","manageSubscriptionsLink":"/account/#/subscriptions","personalDataLink":"/account/#/account","openHelpCenterEntryPoint":true,"enableSocialLogin":true,"enableLoyalty":true,"signupLink":"/services/#/signup","p100Header":true,"helpCenterLink":"/plus/help-center","registrationSource":"sixtplus","disableDomainCheck":true,"fir":35,"servicesBasePath":"/services"},"helpcenter":{"helpCenterSearchPageLink":"/plus/help-center/search/","helpCenterHomeLink":"/plus/help-center/","rentalInformationLink":"/huurinformatie/","tcLink":"/algemene-huurvoorwaarden/","loyaltyLink":"/huurgids/sixt-cards/","bookingType":"plus","useHelpCenterRedesign":false,"customerSupportPhone":" +32070225800","articleActions":[],"loggedInBookingsLink":"/account/#/bookings","loggedOutBookingsLink":"/account/#/manage-my-booking-info","newBookingLink":"/betafunnel/#/offerlist","articleId":"170","articleVersion":"fd5d172c-dc6f-42eb-a1d7-3f5035897a3a","predefinedMessages":[{"id":"1","value":"The article is hard to understand"},{"id":"2","value":"This isn't the information I needed"},{"id":"3","value":"I do not agree with this policy"}],"articleName":"Ongeval & schade","sectionName":"Dekkingsclaims en schade","categoryName":"Tijdens het auto abonnement"}},"meta":{"title":"Ongeval of schade met je SIXT+ auto","description":"Lees wat je moet doen bij een ongeval of pech, hoe je een rapport aanvraagt en of je een vervangende auto krijgt.","entityIdRefs":[{"name":"locale","id":"nl_BE"}],"pageId":"plus_helpcenter_article_170","noIndexNoFollow":false,"canonicalUrl":"https://www.sixt.be/plus/help-center/articles/ongeval-and-schade/","splitTestVariation":"default","alternates":[{"locale":"nl_BE","url":"https://www.sixt.be/plus/help-center/articles/ongeval-and-schade/"}],"abVariation":"","hasCanonicalUrl":true,"locale":"nl_BE","pageBuildId":"2026-04-11T15:39:17","pageVersion":"69f1436e710ee36fb8fd8a7d523b7e7384029d45","isPreview":false},"thirdPartyKeys":{"instana":{"dev":"UNqZBRfKRlOV7aj-4hGL_A","stage":"UNqZBRfKRlOV7aj-4hGL_A","prod":"LRZPqrMVS1OBdVJmly5mmA"},"sourceDefense":{"prod":{"accountId":"f53de06e-703f-4d86-adfd-c25c30871685","siteId":"39315920-c083-4720-a4d5-ed8f1bee5649"},"internal":{"accountId":"f53de06e-703f-4d86-adfd-c25c30871685","siteId":"8158596c-8ef8-46d6-aa6f-5042d7083a30"}}},"productLine":"plus","gtmData":{"consentId":"GTM-NQBW5W7","unifiedId":"GTM-WG9TDF3J"},"legalFooter":{"links":[{"text":"Hulp","href":"/help-center/","shouldOpenInNewTab":false},{"text":"Huurinformatie","href":"/huurinformatie/","shouldOpenInNewTab":false},{"text":"Mijn organisatie registreren","href":"https://corporate.sixt.com/nl-nl/?utm_source=sixt.nl&utm_medium=retail-website-referral&utm_campaign=NL_NL_btob_PLUS-FOOTER_SP_LT_DUT&utm_content=Textlink-BusinessCustomer&utm_term=b2b_ref","shouldOpenInNewTab":false},{"text":"Reisbureau Partner","href":"https://partner.sixt.com/login","shouldOpenInNewTab":false},{"text":"SIXT Partner","href":"https://www.sixt.com/partners/","shouldOpenInNewTab":false},{"text":"Organisatie","href":"/pages/organisatie/","shouldOpenInNewTab":false},{"text":"Privacy policy","href":"/pages/privacy-policy/","shouldOpenInNewTab":false},{"text":"Algemene Huurvoorwaarden","href":"/pages/algemene-huurvoorwaarden/","shouldOpenInNewTab":false},{"text":"Cookie-instellingen","href":"onclick:cookie_settings","shouldOpenInNewTab":false},{"text":"EAA","href":"/pages/accessibility-improvements/","shouldOpenInNewTab":false}]},"isEmbedded":false,"drawerNavigation":{"headingTranslations":"SIXT Product Menu","ariaLabelOpen":"Open het globale navigatiemenu","ariaLabelClose":"Sluit het globale navigatiemenu","links":[{"text":"Rent","subtext":"","href":"/","isCurrent":false,"productLine":"rent-car"},{"text":"Share","subtext":"","href":"/share/","isCurrent":false,"productLine":"share"},{"text":"Ride","subtext":"","href":"/ride/?utm_source=plus_hp_referral_ride&utm_medium=sixt_referral&utm_campaign=menu&promo_name=plus_hp_referral_ride&promo_creative=menu&promo_position=sixt.be","isCurrent":false,"productLine":"ride"},{"text":"SIXT+","subtext":" Auto abonnement","href":"/plus/","isCurrent":true,"productLine":"plus"},{"text":"Business","subtext":"","href":"https://corporate.sixt.com/nl-nl/?utm_source=sixt.be&utm_medium=retail-website-referral&utm_campaign=BE_NL_btob_PLUS-BURGER_ALL_GT_DUT&utm_content=Menue&utm_term=b2b_ref","isCurrent":false,"productLine":"business"}]},"sixtNavigationFooter":{"navigation":[{"heading":"JOUW ACCOUNT","links":[{"href":"https://www.sixt.be/#/?page=loginregister","text":"Profielen beheren"},{"href":"https://www.sixt.be/account/#/profiles","text":"Profielen beheren"},{"href":"https://www.sixt.be/#/?page=loginregister","text":"Betalingen beheren"},{"href":"https://www.sixt.be/account/#/profiles","text":"Betalingen beheren"},{"href":"https://www.sixt.be/#/?page=loginregister","text":"Adressen beheren"},{"href":"https://www.sixt.be/account/#/account?view=address","text":"Adressen beheren"}]},{"heading":"JOUW BOEKINGEN","links":[{"href":"https://www.sixt.be/account/#/manage-my-booking-info","text":"Aankomende reservering wijzigen"},{"href":"https://www.sixt.be/account/#/bookings","text":"Aankomende reservering wijzigen"},{"href":"https://www.sixt.be/account/#/manage-my-booking-info","text":"Aankomende reservering annuleren"},{"href":"https://www.sixt.be/account/#/bookings","text":"Aankomende reservering annuleren"},{"href":"https://www.sixt.be/account/#/manage-my-booking-info","text":"Huidige huur beheren"},{"href":"https://www.sixt.be/account/#/bookings","text":"Huidige huur beheren"},{"href":"https://www.sixt.be/account/#/manage-my-booking-info","text":"Factuur downloaden"},{"href":"https://www.sixt.be/account/#/bookings","text":"Factuur downloaden"}]},{"heading":"ONZE PRODUCTEN","links":[{"href":"https://www.sixt.be/","text":"Autoverhuur"},{"href":"https://www.sixt.be/bestelwagens/","text":"Bestelwagenverhuur"},{"href":"https://www.sixt.be/voertuigoverzicht/","text":"Onze voertuigen"},{"href":"https://www.sixt.be/huurautos/","text":"Onze vestigingen"},{"href":"https://www.sixt.be/sixt-cards","text":"SIXT Statusprogramma"},{"href":"https://www.sixt.be/app/#/","text":"SIXT App"},{"href":"https://corporate.sixt.com/nl-nl/?utm_source=sixt.nl&utm_medium=retail-website-referral&utm_campaign=NL_NL_btob_PLUS-FOOTER_SP_LT_DUT&utm_content=Textlink-BusinessCustomer&utm_term=b2b_ref","text":"Mijn organisatie registreren"}]},{"heading":"HULP en MEER","links":[{"href":"https://www.sixt.be/help-center/#/","text":"Hulp"},{"href":"https://www.sixt.be/huurinformatie","text":"Huurinformatie"}]}],"socialMedia":[{"href":"https://www.facebook.com/sixt.belgie/","text":"facebook","network":"facebook"},{"href":"https://www.youtube.com/channel/UCsZPYnaRmjCbnDKDxq9jclg","text":"youtube","network":"youtube"},{"href":"https://www.instagram.com/sixt/","text":"instagram","network":"instagram"}],"mobileAppStoreLinks":[{"href":"https://sixt.go.link/plus?adj_t=f1ztwl6&adj_engagement_type=fallback_click&adj_deep_link=sixt%3A%2F%2Fwww.sixt.com%2Frent&adj_campaign=be&adj_adgroup=sixtrent&adj_creative=footerAppStore","imageSource":"/shared/icons/store-badges/app_store_black_en.svg","alt":"Download de nieuwste versie van de SIXT-app uit de Apple App Store","width":120,"height":40},{"href":"https://sixt.go.link/plus?adj_t=f1ztwl6&adj_engagement_type=fallback_click&adj_deep_link=sixt%3A%2F%2Fwww.sixt.com%2Frent&adj_campaign=be&adj_adgroup=sixtrent&adj_creative=footerPlayStore&adj_fallback=https%3A%2F%2Fplay.google.com%2Fstore%2Fapps%2Fdetails%3Fid%3Dcom.sixt.reservation","imageSource":"/shared/icons/store-badges/google_play_en.svg","alt":"Download de nieuwste versie van de SIXT-app uit de Google Play Store","width":135,"height":40}]},"alertBanner":null,"appLinks":[{"href":"https://sixt.go.link/plus?adj_t=f1ztwl6&adj_engagement_type=fallback_click&adj_deep_link=sixt%3A%2F%2Fwww.sixt.com%2Fplus&adj_campaign=be&adj_adgroup=sixtplus&adj_creative=helpcenter","imageSource":"/shared/icons/store-badges/app_store_black_en.svg","alt":"Download de nieuwste versie van de SIXT-app uit de Apple App Store","width":120,"height":40},{"href":"https://sixt.go.link/plus?adj_t=f1ztwl6&adj_engagement_type=fallback_click&adj_deep_link=sixt%3A%2F%2Fwww.sixt.com%2Fplus&adj_campaign=be&adj_adgroup=sixtplus&adj_creative=helpcenter&adj_fallback=https%3A%2F%2Fplay.google.com%2Fstore%2Fapps%2Fdetails%3Fid%3Dcom.sixt.reservation","imageSource":"/shared/icons/store-badges/google_play_en.svg","alt":"Download de nieuwste versie van de SIXT-app uit de Google Play Store","width":135,"height":40}],"ibe":null,"helpCenterTranslations":{"ShowMore":"Meer weergeven","ShowLess":"Minder weergeven","ReadMore":"Lees meer","ReadLess":"Toon minder","FaqSectionHeadline":"Hulp met andere mobiliteitsvoorzieningen","HelpCenterSubline":"Hulp bij reserveringen, het ophalen van de auto, noodgevallen en meer.","FeaturedArticles":"Uitgelichte artikelen","LearnMore":"Lees meer","Breadcrumb":"Kruimelpad","PageLabelHome":"ZOEKT","PageLabelHelpCenter":"Help Center","PageLabelHelpCenterSearch":"Zoekresultaten","HelpCenterSearchPageTitle":"Sixt Zoeken | SIXT huurauto","HelpCenterSearchPageDescription":"SIXT Zoeken | SIXT","BrowseByTopic":"Browse by topic"},"heroSection":{"imageDesktop":"a07691ea-5554-403c-a911-9fc61ef4a40e.jpg","imageMobile":"8bbb8609-b786-40be-87a1-48f60aed1b22.jpg"},"breadcrumbs":{"label":"Kruimelpad","breadcrumbs":[{"text":"ZOEKT","href":"/plus/"},{"text":"Help Center","href":"/plus/help-center/"},{"text":"Tijdens het auto abonnement","href":"/plus/help-center/categories/tijdens-het-auto-abonnement/"},{"text":"Dekkingsclaims en schade","href":"/plus/help-center/sections/dekkingsclaims-en-schade/"},{"text":"Ongeval & schade","href":"/404/"}]},"navigationTree":{"categories":[{"id":"109","selectedIndex":null,"heading":{"text":"Auto abonnement & bestelling","href":"/plus/help-center/categories/bestelling/"},"sections":[{"text":"Je Sixt+ Auto Abonnement","href":"/plus/help-center/sections/je-sixt-abonnement/"},{"text":"Je SIXT+ auto","href":"/plus/help-center/sections/je-sixt-auto/"},{"text":"Dekkingsopties","href":"/plus/help-center/sections/dekkingsopties/"},{"text":"Betaling","href":"/plus/help-center/sections/betaling/"}]},{"id":"112","selectedIndex":null,"heading":{"text":"Ophalen","href":"/plus/help-center/categories/ophalen/"},"sections":[{"text":"Ophalen van je SIXT+ auto","href":"/plus/help-center/sections/ophalen-van-de-auto/"}]},{"id":"113","selectedIndex":1,"heading":{"text":"Tijdens het auto abonnement","href":"/plus/help-center/categories/tijdens-het-auto-abonnement/"},"sections":[{"text":"Abonnement pauzeren","href":"/plus/help-center/sections/abonnement-pauzeren/"},{"text":"Dekkingsclaims en schade","href":"/plus/help-center/sections/dekkingsclaims-en-schade/"}]},{"id":"115","selectedIndex":null,"heading":{"text":"Opzegging & teruggave","href":"/plus/help-center/categories/opzegging-and-teruggave/"},"sections":[{"text":"Inleveren van je SIXT+ auto","href":"/plus/help-center/sections/inleveren-van-de-auto/"}]}],"selectedIndex":2},"articleTitle":"Ongeval & schade","content":"

Ik ben betrokken geraakt bij een ongeval, wat moet ik doen?

\n
\n
\n
\n

Wat je moet doen bij een ongeval wordt beschreven in je huurcontract. In ons nieuwere wagenpark zijn stickers aangebracht en alle sleutels zijn voorzien van een sleutelhanger met contactgegevens. Als je het huurcontract niet bij de hand hebt, moet het ongeval binnen 12 uur na optreden gerapporteerd worden bij onze hulplijn voor ongevallen/pech. 

\n
\n
\n
\n
\n
\n
 
\n
\n
\n

Wat wordt er beschouwd als een ongeval?

\n
\n
\n
\n

Een ongeval wordt beschouwd als een plotselinge, onvrijwillige en externe gebeurtenis waarbij materiële schade en/of persoonlijk letsel optreedt.

\n
\n
\n
\n
 
\n

Wat moet ik doen als ik geen schuld heb aan een ongeval/schade?

\n
\n
\n
\n

Zorg dat je de contactgegevens van de andere partij hebt, zodat we namens jou de schade kunnen verhalen op hen en/of hun verzekeringsmaatschappij. Merk op dat ons verhaal op een andere partij jou niet ontslaat van de contractuele verplichting tot betaling van de schade.

\n
\n
\n
\n
\n
\n
 
\n
\n
\n

Hoe vraag ik een ongevallenrapportage bij SIXT op?

\n
\n
\n
\n

Kijk in het handschoenenkastje van je huurauto, of download het formulier hier. Wij vragen je ook een kopie te maken van het ingevulde ongevalsrapport, voor toekomstige naslag.

\n
\n
\n
\n
\n
\n
 
\n
\n
\n

Mijn SIXT+ auto moet gerepareerd worden. Kan ik een vervangende auto krijgen?

\n
\n
\n
\n

Bij het samenstellen van jouw SIXT+ abonnement kun je een optie voor een vervangende auto tijdens reparaties toevoegen.
Bij een ongeval dat je zelf hebt veroorzaakt, krijg je tijdens de reparatieperiode een vervangende auto van SIXT. Als je mobiel moet blijven is deze optie zeker de moeite waard, omdat een allriskverzekering uitsluitend reparatie van het voertuig dekt.

\n
\n
\n
\n
\n
 
\n
\n
 
\n
\n
"}}